Terms of Service

Please read the following terms and conditions of use carefully before accessing or using this application – Dentsu Marketing Cloud (DMC) or its services. By using this app or permitting any other person or other entity to use this service on your behalf, you acknowledge that you have read these terms and conditions and that you accept and will be bound by the terms thereof, as they may be modified by us from time to time, as posted on this webpage.

Dentsu Marketing Cloud is a product of Dentsu APAC. We are governed by the terms of service mentioned within Dentsu APAC.

By using DMC, you are agreeing to be bound by the terms of dentsu & its key partners. Any user data collected & stored is as per internal dentsu employee guidelines.

Link to Dentsu Terms of Service

Data collection & processing:

Any user data collected & stored is as per internal dentsu employee guidelines. Additionally -

• User data like email ID, device ID & IP details is collected to authenticate an user and to identify the reports generated by them.
• No user data is shared with internal or external parties
• The above user data is collected using cookies placed in the user’s browser.

Third Party Services:

By using our product, you agree to be bound by the terms of the YouTube API services, Google Search API services, Facebook API services and other third-party services to fetch & retrieve publicly available data to provide valuable marketing solutions.

Below are the terms of service of our key partners:

• YouTube – Terms of Service
• Google – Terms of Service
• Facebook – Terms of Service

Privacy Policy (as provided on the Website), and any other documents, instructions, etc. included on the Website shall be read into this and shall be a part of these Terms of Use.

Additional Terms for the Chatbot – Shinso:

• Authorized Use: The chatbot is exclusively approved for use by internal Dentsu employees. External or client direct usage is prohibited.
• Generative AI Disclaimer: DMC utilizes generative AI models to provide responses. These models are not without risk, and as such, responses should not be applied directly without human judgment and input.
• Beta Features: Certain generative AI-based features will be in beta for a specified period during which we will collect feedback from users and customers.
• Feedback: Users are encouraged to provide both general and specific feedback on the usage of this feature to help us improve.
• User Responsibility & Logging: Users are responsible for all questions and queries submitted. For audit purposes, all Q&A interactions will be logged.

These Terms of use are governed by the laws of India and you agree that the courts in Mumbai, India shall have exclusive jurisdiction in any dispute.

To the extent that any part of these conditions of use is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction such part shall to that extent be severed from the remaining terms all of which shall remain in full force and effect as permitted by law.